Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Heckmondwike | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Heckmondwike is a GPhC registered online pharmacy weight loss clinic serving patients in Heckmondwike and across the UK. As a data controller, we are responsible for your personal information and handle it with the highest standards of care and confidentiality.

Data We Collect

To provide our pharmacy and weight loss services, we may collect the following information:

Personal details: Full name, date of birth, gender, and address
Contact information: Email address and telephone number
Health and medical information: Current medications, medical history, weight, BMI, and any information relevant to your weight loss consultation
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies

We collect this data when you register with us, complete a health questionnaire, place an order, or contact us directly.

How We Use Your Data

Your data is used for the following purposes:

To assess your suitability for weight loss treatments and provide pharmacist consultations
To dispense and deliver medications safely, with a delivery time of 1 working day once your order has been approved by our pharmacist
To maintain accurate medical and dispensing records as required by GPhC regulations
To process payments securely
To communicate with you regarding your orders, consultations, and ongoing care
To comply with our legal and regulatory obligations as a registered pharmacy

The legal bases we rely on include the performance of a contract, legal obligation, protection of vital interests, and legitimate interests in operating a safe and effective pharmacy service. For special category health data, we rely on explicit consent and the provision of healthcare.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytical cookies: To understand how visitors use our site and help us improve it
Functional cookies: To remember your preferences and personalise your experience

You can control cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:

Delivery partners: To fulfil your medication orders in a safe and timely manner
Payment processors: To handle transactions securely on our behalf
Healthcare professionals: Where clinically necessary or required for your care, with your knowledge
Regulatory bodies: Including the GPhC, NHS, or law enforcement agencies where we are legally required to do so

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention and Security

We retain your personal and medical records for a minimum of 8 years in line with NHS and GPhC guidelines. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

Your Rights

Under UK GDPR, you have rights in relation to your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion of your data where legally permissible, or object to how we process your information. You may also request that we restrict processing or transfer your data in certain circumstances. To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

This policy is reviewed regularly and may be updated to reflect changes in legislation or our services. We encourage you to check this page periodically for the latest version.